When we are launching multiple colourways/styles in collection, feel free to enter each raffle but please only enter once or your entry will be voided. Please fill out all details correctly as we cannot alter information after you have entered.
Winners are sent a direct payment link that will bring you to the cart on our webstore where we offer multiple payment methods. We cannot accept any other payment methods (cash etc). If you do not wish to purchase your pair we ask that you let us know asap as we'd love to give the opportunity to a runner up.
Sales on some limited releases are final. Please read item description before purchase.
For limited releases we offer a 5 day return period (Monday to Saturday). If you have chosen to collect in store we ask that you try on your pair before leaving as we cannot offer a refund after. We will be able to offer exchange or store credit. Refunds will be offered on shipped.
When returning items; please contact us for a DHL return label (charges applied) The responsibility for the item is yours until it reaches us & cost of returning the item cannot be refunded, nor do we not refund any (including original) shipping costs. If we have made a mistake with your order please let us know immediately and we will resolve the issue.
Please allow 5-7 working days for a refund to appear in your account. We are not responsible for any conversion charges or external payment (Paypal) charges. If you have any issues regarding refunds pleas contact us via email - firstname.lastname@example.org